Privacy Policy

Privacy Policy
Flex Aquatic Pools LLC
Effective Date: 05/15/25

This Privacy Policy is provided by Flex Aquatic Pools LLC (“Flex Aquatic Pools,” “we,” “us,” or “our”), located at 1301 WESTERN OAKS DRIVE
WOODWAY, TX 76712. We are committed to protecting the privacy of visitors to our website, users of our services, and anyone who interacts with our brand online.

This policy explains how we collect, use, and safeguard personal information you provide to us or that we automatically gather through your engagement with our website, social media platforms, or communications. By using our site or services, you agree to the terms outlined in this Privacy Policy.


Information We Collect

1. Information You Provide Voluntarily

When you engage with Flex Aquatic Pools—such as by requesting a quote, filling out a form, or communicating with us—you may provide personal details including:

  • Name

  • Email address

  • Phone number

  • Home address or project site address

  • Details about your pool project or installation preferences

2. Information We Collect Automatically

When you visit our website, we may collect certain technical data automatically:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, links clicked, and session duration

We use this information to improve user experience, optimize performance, and track general usage trends.


How We Use Your Information

Information You Provide

We may use the personal information you share with us to:

  • Respond to inquiries and schedule consultations

  • Send quotes, confirmations, or follow-up communications

  • Provide support and project updates

  • Improve our services, marketing, and customer engagement

Automatically Collected Data

We may use this technical data to:

  • Improve site performance and resolve technical issues

  • Monitor user engagement for internal analytics

  • Enhance content relevance and optimize digital experience


How Your Information Is Stored and Shared

All personal information may be stored securely using encryption and password-protected systems. We do not sell or rent your information to third parties.

We may share your information:

  • With trusted vendors or subcontractors who assist in service delivery

  • When required to comply with applicable laws or enforce our terms

  • To protect the rights, property, or safety of our business, customers, or partners

Please note: While we take data security seriously, no method of internet transmission or storage is 100% secure.


Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete any information

  • Object to certain types of data use or withdraw consent

To exercise any of these rights, please contact us at russ@flexsportpools.com.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or applicable laws. Updates will be posted on this page with a revised effective date. We encourage you to review it regularly.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: russ@flexsportpools.com
Phone: (254) 214-4233

We appreciate your trust and are committed to protecting your privacy while delivering high-quality, customizable pool solutions.